When you join an online casino, your aim would be to play the casino games you like and win money along the way. That is why, it is important to be sure that the casino will pay back what you win. For the same reason, casinos that are notorious for not paying the players should be avoided at all costs. Grand Duke Casino is one such online site, which has been in the news for refusing to pay its winning players.
Refusal to pay back winnings
One of the common issues that several players at the Grand Duke Casino have faced is refusal of their withdrawal requests. In more than one occasion, the casino had apparently refused to let the players cash out their winnings, accusing them of unfair play and using unacceptable techniques and betting systems. With its roguish behavior, Grand Duke Casino has disappointed a number of players who have spent their money and time in to win in a fair way.
Case of the blackjack player
According to a report, Grand Duke Casino has cheated a player, who had won an amount of £7200 by playing blackjack on its site. Besides refusing to pay, the casino went on to say that the player had used an unfair system to win, which is why he was not allowed to cash out his winnings.
Grand Duke Casino uses PlayTech software, one of the best gaming softwares in the industry. This means that the RNG used to shuffle the cards has been tested for fairness. Grand Duke Casino is also certified by TST, which is yet another reputed global testing organization.
This also means that no system can help a blackjack player in cheating and winning all the time, leading to a conclusion that Grand Duke is shafting its players.
False bonus terms
In another case, a player at the Grand Duke Casino had deposited a particular amount, got a bonus and wagered it all, only to lose it and bring his bankroll to zero. Not giving up, the player had re-deposited some more money and managed to win games, bringing his bankroll to more than five grand. However, this player was not allowed to withdraw his winnings. In this case, Grand Duke Casino had created a “false” bonus amount, for which it had asked the player to wager more, before he could withdraw any money. After a lot of argument, Grand Duke Casino management had only agreed to give him back his redeposit, but not the winnings.
In a similar incident, a slot player was refused a cash out after he had played continuously on the machine, to increase his bankroll. Again, the casino managed to give some cheap excuses like wagering requirements, foul play etc. Added to that, many players have found that the terms and conditions on this site are contradictory in nature, and are meant to confuse players. So even if you win, the casino can find some clause that prevents you from getting what you rightfully should.
In all ways, Grand Duke Casino has displayed rogue-like behavior and is certainly not safe for wagering real money.
